Reference

What You Agree To When You Use odin18

These terms set out the rules that apply to your account, your activity on the platform, and how we handle your data. Access to odin18 depends on local law and is available only where permitted in your region.

Account EligibilityData HandlingCookie PolicyJurisdiction NoticeUser Conduct Rules
odin18 What You Agree To When You Use odin18
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a dispute about your account, use one of the contact paths below. We aim to respond to legal and account queries within the timeframe shown for each channel.

Live Chat Open the chat widget from your account dashboard. Available for account and policy questions during platform operating hours.
Email Support Send your query to our support address from the email linked to your account. Include your account ID for faster handling.
Help Centre Our help centre covers common policy questions, account verification steps, and how to submit a formal data request.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and personal data are handled with clear, documented practices. Here is what we do and how you can act on your rights.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.

Cookie Use

We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Requests

To request access to, correction of, or deletion of your personal data, submit a written request via email from your registered account address.

Common Questions About Our Terms

Real questions about how our legal terms work in practice, answered directly.

Account registration is open where local law permits. You must be of legal age in your jurisdiction and provide accurate personal details that match your DANA, OVO, or GoPay wallet registration.

Transactions via DANA, OVO, or GoPay are paused until the name mismatch is resolved. Contact support with your account ID and wallet details to clear the verification hold.

Yes. Send a written request from your registered email address to our support team. We will confirm receipt and process your request in line with applicable data protection requirements.

Submit a deletion request by email from your registered account address. We will action it subject to any legal retention obligations that apply in your jurisdiction.

The applicable law depends on the jurisdiction where you access the platform. We handle disputes through our support process first; escalation paths are outlined in the full terms document.

We publish updates on this page and may notify you via your registered contact details. Continuing to use your account after an update is posted means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.